Cookies are small text files stored on your computer by your web browser to allow websites to remember you from one page to the next. Without cookies you wouldn’t be able to log in to our website, or use the shopping basket and buy it. Cookies are pretty important and this website wouldn’t work properly without them.
Changing Your Cookie Settings
You have control over how, if, and when your web browser stores cookies. How you go about changing these cookie settings depends on which browser you are using to access our website. If you need any help with managing your browser’s cookie settings then the super-nerds at AboutCookies.org can provide you with all of the information and instruction you’ll need.
As we’ve explained, without cookies our website wouldn’t work properly so if you do adjust your cookie settings there is a chance that you won’t be able to use our website any more. Don’t say we didn’t warn you.
This store is owned and managed by Bikes&.co. You can find our full contact details on our contact page.
This policy covers how Bikes&.co treats personal information collected on this and other websites, including information related to your past use of our website such as previous order details.
Personal information is personally identifiable information about you such as your name, address, email address, phone number and so on, that is not normally publicly available.
Information Collection and Use
Bikes&.co collects personal information when you register with Bikes&.co and when you use the Bikes&.co website.
When you register we ask for information such as your name, email address, birth date, gender, post code. Once you register with Bikes&.co and sign in to our services, you are not anonymous to us.
Bikes&.co collects information about your transactions with us.
Bikes&.co automatically receives and records information on our server logs from your browser, including your IP address, Bikes&.co cookie information, and the pages you are browsing.
Bikes&.co uses information for the following general purposes:
- To fulfil your requests for products and services.
- To improve our services.
- To contact you.
- To conduct research.
- To provide anonymous reporting of customer activity for our management team.
Bikes&.co does not store your credit card, debit card or PayPal account details on its server or systems. Payments are processed by our payment provider WorldPay and it is they who keep this information in order for us to receive your payment and issue any refunds that might be necessary. At no time does Bikes&.co have access to your credit card details.
Information Sharing and Disclosure
Bikes&.co does not rent, sell, or share personal information about you with other people or companies except to provide products or services you’ve requested from our website, when we have your permission, or under the following circumstances:
- We respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims.
Your Ability to Edit and Delete Your Account Information and Preferences
We reserve the right to send you certain communications that we consider to be part of your Bikes&.co account without allowing you to opt-out of receiving them. These will be relevant service announcements and administrative messages. You can remove your Bikes&.co account to stop receiving these messages. Please note that if you place an order with the site, Bikes&.co will keep a permanent record of your details as entered at the time of the order.
Confidentiality and Security
We limit access to personal information about you to employees who we believe reasonably need to come into contact with that information to provide products and services to you and to do their jobs.
We have physical, electronic, and procedural safeguards to protect personal information about you.
Bikes&.co may update this policy at any time. We will notify you about significant changes in the way we treat personal information by sending a notice to your account’s primary email address or by placing a prominent notice on our website. If we choose to send an email, you will receive the email even if you are not subscribed to our email mailing list.
Questions and Suggestions